PRIVACY POLICY

Privacy Policy for PrimeShield Insurance

Introduction:

Welcome to www.primeshieldinsurance.net (hereinafter referred to as “PrimeShield Insurance,” “we,” “us,” or “our”). We are committed to protecting your privacy in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA) of the Philippines. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy and the Data Privacy Act of 2012.

1. Information We Collect

We collect the following types of information:

a. Personal Information

Personal information refers to any data that can be used to identify you. This includes but is not limited to:

- Full name

- Email address

- Contact number

- Home or business address

- Date of birth

- Insurance-related information

- Payment information

You provide this information voluntarily when you:

- Request an insurance quote or purchase a policy.

- Contact us for customer service inquiries.

- Subscribe to our newsletters or other marketing materials.

b. Sensitive Personal Information

We may collect sensitive personal information, including but not limited to:

- Government-issued identification (e.g., Tax Identification Number, Social Security Number).

- Medical or health information, if necessary for insurance purposes.

Sensitive personal information is collected only when necessary and is treated with the highest level of protection, in compliance with the Data Privacy Act of 2012.

c. Non-Personal Information

We may automatically collect non-personal information, such as:

- IP address

- Browser type and version

- Device type

- Pages visited

- Time and date of visit

- Referring website or service

2. Purpose of Collection and Use of Information

We collect and use your personal information for the following purposes:

- To process your insurance applications, quotations, and claims.

- To provide, maintain, and improve our products and services.

- To communicate with you regarding your policy, billing, and customer support.

- To send promotional materials and updates (with your consent).

- To comply with legal obligations and protect our legal rights.

3. How We Share Your Information

Your personal information may be shared under the following circumstances, in accordance with the DPA:

- With Service Providers: We may share your information with third-party service providers to help us deliver our services, such as payment processors, cloud service providers, or customer support platforms.

- With Regulatory Bodies: We may disclose your personal information to government agencies or regulatory bodies, such as the Insurance Commission or Bureau of Internal Revenue (BIR), when required by law.

- With Your Consent: We will share your information with third parties only with your explicit consent or in cases where disclosure is necessary to fulfill a contract.

We ensure that our third-party service providers comply with the Data Privacy Act of 2012 and have adequate security measures in place.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your information is no longer needed, it will be securely deleted or anonymized.

5. Data Security

We take all reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We implement various security measures, including:

- Encryption of sensitive data.

- Secure servers and networks.

- Access controls and internal policies to limit access to personal information.

While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights Under the Data Privacy Act of 2012

Under the Data Privacy Act of 2012, you have the following rights:

- Right to Be Informed: You have the right to be notified about how your personal information is collected and used.

- Right to Access: You have the right to request a copy of the personal information we hold about you.

- Right to Object: You may object to the processing of your personal information under certain circumstances.

- Right to Erasure or Blocking: You may request that your personal information be deleted or blocked if it is no longer necessary or if processing is unlawful.

- Right to Rectify: You have the right to correct any inaccuracies in your personal information.

- Right to Data Portability: You may request that your data be transferred to another entity in an electronic format.

To exercise any of these rights, please contact us using the details below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to collect non-personal information about your interactions with our website. This helps us improve website performance and provide a better user experience.

You may disable cookies through your browser settings. However, this may affect your ability to use certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites. PrimeShield Insurance is not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in the law. When we make significant changes, we will notify you through updates on our website and indicate the "Effective Date" of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your rights under the Data Privacy Act of 2012, please contact us:

PrimeShield Insurance

Email: [email protected]

Phone: (02) 8243 0092

Mailing Address: 115 Panay Ave. Bgry. South Triangle

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

This Privacy Policy is compliant with the Data Privacy Act of 2012 and its Implementing Rules and Regulations (IRR) in the Philippines.